Sustainable
Top quality and long product life with no replacement parts required.
Cruelty-free
No animals were used in the development of this product.
Rechargeable
USB rechargeable with up to 125 uses per single charge.
Hygienic
Made of bacteria-resistant silicone, easy to clean.
Frequently asked questions
ST Pro & Discounts
Eligibility includes all serving members of the UK and Global Armed Forces, Veterans, and Blue Light services (NHS, Police, Fire, and Search & Rescue). View full eligibility details here.
Once verified, you must be logged in for the code to work. Your unique code will be displayed in your account on the left hand side, at the bottom of your Profile Card. Enter this at checkout. Log in to your account here.
Yes! Simply show proof of status or log in to your account on your phone to receive the discount in person.
The ST Pro discount can be used on selected adventure brands and products. From time to time we expand this to include tactical products. View all eligible ST Pro products.
If you have previously registered with an eligible account type you should already see the discount code in your account. If you believe you qualify for an ST Pro account, but can't see the discount code in your account, please email us at
Orders & Shipping
We offer FREE Next Working Day Delivery on orders over £100 if placed before midday. Orders under £100 cost £5.49 and are also sent Next Day.
Yes, we ship to BFPO addresses regularly. Items shipped to BFPO addresses are VAT-exempt. Ensure your service number, rank, and unit are entered correctly. Find out more about shipping to a BFPO address.
Order before 12:00 PM (GMT) Mon–Fri for next working day delivery. Orders after this are processed the next working day. Read our full Shipping Policy.
Returns & Warranty
We offer a 1-year guarantee on all products against manufacturing faults. If your gear develops a fault within the first 12 months, we will repair, replace, or refund it.
Many of our premium brands (like Outdoor Research or Carinthia) offer extended or "Lifetime" warranties. While our direct guarantee is for 1 year, we are happy to help you contact the manufacturer to facilitate a warranty claim for older items.
For items that are not faulty but simply don't fit or aren't what you expected, you have 100 days to return them for a full refund, provided they are still in their original condition, including packaging, tags and labels. Start a standard return here.
Technical Gear
Because we stock professional-grade gear from various global brands, sizing can vary. We are currently building a comprehensive size guide; in the meantime, we recommend checking the specific brand's sizing or contacting our Exeter team at
G-LOFT combines natural down benefits with synthetic ruggedness, retaining 80% warmth even when soaking wet.
Unit and Government Sales
Yes. We provide tailored quotes for unit-level purchases.
Yes, we fully support unit-level procurement. We accept all Government Procurement Cards (GPC), also known as Electronic Purchasing Cards (EPC) or ePCS. We are well-versed in processing Low Value Purchase Card (LVPC) transactions to help units get essential gear quickly and efficiently.
Yes, we fully support our service personnel by shipping to BFPO addresses. Items shipped to BFPO addresses are VAT-exempt. We will automatically process a VAT refund on BFPO orders 30 days after the item has been dispatched from our warehouse. Find out more at BFPO orders.
Exeter Store
Yes! Our showroom is in Exeter. Check our 'Exeter Store' page for current opening hours. Find our store location and hours.